Introduction

This privacy policy outlines how our driving school collects, uses, and protects personal data that we receive from our website users. Our driving school is committed to protecting the privacy of our website users and complying with data protection laws in the UK.

Personal Information We Collect

We collect personal information that you provide to us when you book a driving lesson, register for an account, or contact us through our website. The personal information we collect may include your name, email address, phone number, postal address, date of birth, and driving license details.

We may also collect information about your use of our website, including your IP address, browser type, and operating system.

How We Use Your Personal Information

We use the personal information we collect to provide driving lessons to you and to manage our business. Specifically, we may use your personal information to:

1. Process your booking requests and payments
2. Communicate with you about your lessons and any changes or updates to our services
3. Verify your identity and eligibility for our driving lessons
4. Provide customer support and respond to your inquiries
5. Improve our website and services
6. Comply with legal and regulatory obligations

We may also use your personal information for marketing purposes, such as sending you promotional emails about our driving school and its services. You can opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link at the bottom of our emails.

How We Protect Your Personal Information

We take appropriate technical and organizational measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. We restrict access to personal information to only those employees, contractors, and agents who need to know that information to operate our business and provide our services. We also use secure servers and encryption technologies to protect your data.

Disclosure of Personal Information

We do not sell, rent, or lease your personal information to third parties for marketing purposes. We may disclose your personal information to:

1. Our driving instructors for the purpose of providing driving lessons to you
2. Third-party service providers who help us operate our website and provide our services, such as payment processors and IT support providers
3. Law enforcement agencies, regulators, or other governmental authorities if required by law or if we believe that disclosure is necessary to protect our rights or the rights of others

Your Rights

You have the right to access, correct, or delete your personal information that we hold. You can also object to or restrict the processing of your personal information. To exercise your rights, please contact us using the contact information provided below.

Retention of Personal Information

We will retain your personal information for as long as necessary to provide our services to you, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. After that, we will securely delete or anonymize your personal information.

Changes to Our Privacy Policy

We may update our privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post any updates to our website and notify you of any material changes.

Contact Us

If you have any questions or concerns about our privacy policy or our data processing practices, please contact us at info@biggdrivingschool.co.uk.